Privacy Policy

Last updated: July 27, 2025

1. Introduction

MedHisab (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our clinical costing & compliance platform.

2. Information We Collect

2.1 Personal Data
  • Contact information: name, email address, phone number, organization.
  • Account credentials: username, password (encrypted).
  • Professional details: job title, department, role within your healthcare facility.
2.2 Usage Data
  • IP address, browser type & version, pages visited, time spent on each page.
  • Referring site, clickstream data, and platform interaction logs.

3. How We Use Your Information

  • Provide & improve services: process clinical costing data, generate compliance reports, and enhance platform features.
  • Communication: send service notifications, updates, support responses, and marketing materials (with your consent).
  • Security & compliance: detect and prevent fraud, enforce policies, and comply with DOH/ADHICS regulations.
  • Analytics: understand usage patterns, optimize performance, and tailor user experience.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to collect usage data and remember your preferences. You can control cookie settings via your browser. Essential cookies are required to run our site; analytics cookies help us improve functionality.

5. Data Sharing & Disclosure

  • Legal requirements: when required by law or to protect our rights, safety, or property.
  • Business transfers: in the event of merger, acquisition, or sale of assets, user data may be transferred under the same privacy commitments.

6. Data Security

We implement technical and organizational measures—including AES-256 encryption, firewalls, and access controls—to protect your data against unauthorized access, alteration, or destruction. However, no system is entirely secure; please notify us immediately of any security concerns.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to our processing.
  • Receive a copy of your data in a portable format.
  • Lodge a complaint with your local data protection authority.

To exercise these rights, contact us at info@medhisab.ae.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review those sites’ policies before submitting personal data.

10. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from minors. If you believe we have inadvertently collected information from a child, please contact us to request deletion.

11. Changes to This Policy

We may update this policy periodically. Any changes will be posted here with a revised “Last updated” date. Continued use of our services after changes indicates your acceptance.

12. Contact Us

If you have questions or concerns about this privacy policy, please contact: